Error message

HMS_0300_0100_0001_0007: The heatbed temperature is abnormal; the sensor may have an open circuit.
” The heatbed temperature is abnormal; the sensor may have an open circuit.”

What it is

The bed temperature is displayed as 0 ℃. This means that the temperature sensor of the heat bed is abnormal.

Safety Warning

IMPORTANT!

It’s crucial to power off the printer before performing any maintenance work on the printer and its electronics, including tool head wires, because leaving the printer on while conducting such tasks can cause a short circuit, which can lead to additional electronic damage and safety hazards.

When you perform maintenane or troubleshooting on the printer, you may be required to disassemble some parts, including the hotend. This process can expose wires and electrical components that could potentially short circuit if they come into contact with each other or with other metal or electronic components while the printer is still on. This can damage the electronics of the printer and cause further damage.

Therefore, it’s essential to switch off the printer and disconnect it from the power source before doing any maintenance work. This will prevent any short circuits or damage to the printer’s electronics. By doing so, you can avoid potential damage to the printer’s electronic components and ensure that the maintenance work is performed safely and effectively.

If you have any concerns or questions about following this guide, open a new ticket in our Support Page and we will do our best to respond promptly and provide you with the assistance you need.

Troubleshooting guide

Please refer to these wiki for troubleshooting.

X1C: Troubleshooting link(Scenario one)

P1P: Troubleshooting link(Scenario one)

If the message still shows up, contact the after-sales team.

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